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FAQ’s
Feel free to reach out to us at any time if you have a question or comment. Our customer service team is available Monday through Friday, 9 a.m. to 6 p.m., to assist with any inquiries about your order or our products. For the fastest response, we recommend sending an email to info@bellcarts.com. Alternatively, you can use the contact form on our website.
Ordering BellCarts products through our online shop is quick and convenient. All physical items are in stock and ready to ship within 3-5 working days.
We offer worldwide delivery, though shipping costs and transit times may vary by region. Be sure to select the correct country when adding items to your cart. It's also wise to double-check your delivery address to prevent any issues.
The shipping/courier company determines the shipping costs for different countries. The final price will be automatically updated during the checkout process.
You can conveniently make payments using credit/debit cards, internet banking, UPI, and other digital options. All your data is securely stored, with no personal information retained. Your payment will be processed immediately upon completion of the transaction.
If the product is damaged, you can return your order within 2-3 days of receipt at no additional cost. We only charge administration and processing fees for returns.
To initiate a return, please email us at info@bellcarts.com with your order number and product name. Alternatively, you can fill out the return form on our website (see the refund policy) and describe the issue and reason for the return. Please return the undamaged product in the original packaging within 2-3 days of your order. Once we receive the undamaged item, we will process a refund to your account within one week. Please note that we do not reimburse customers for return shipping costs.
To place an order, we require your name, email address, delivery address, and payment information. This information is necessary for us to process your order and provide you with updates. BellCarts keeps all generated data internally and does not share it with any third parties. We only provide personal data to third parties who are directly involved in processing and optimizing your order. Your data will be treated confidentially and with care by our employees and any third-party partners. Our website uses cookies, but the data collected remains completely anonymous and is not connected to any personal information or visitor identity.